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Home / مدرسین انجمن / Hosein Haghighat Sabet Profile

Hosein Haghighat Sabet Profile

View Mabood Sabet's profile on LinkedIn

  • Summary
  • Experience
  • Certifications
  • Publications
  • Skills & Expertise
  • Education
  • Honors & Awards
mabood
– Hosein is a highly accomplished senior business analyst with a verifiable track record of managing complex IT projects and exceeding expectations.
– 8+ years’ solid experience in the field of business/systems analysis with a specific expertise in planning, implementation and supporting CRM systems/software.
– Practiced in clarifying and documenting stakeholders’ and business requirements, performing gap analysis between goals and current processes, design/re-engineer current processes to fulfill business goals and strategies and design desired solutions to overcome business challenges and problems.
– He is a professional business analyst and a member of the IIBA (International Institute of Business Analysis) and he practiced BABOK (Business Analysis Body of Knowledge).
– He has an MBA with a major in strategic planning, a B.Sc. in Industrial Engineering and a certified Management Consultant. He is also a certified ITIL, COBIT and ECM consultant and ISO 9001 auditor, and member of AIIM (USA ECM Association)
– He works for several industries but the main industries that he served are: Management Consulting, IT and Software, Banking, Telecommunication, Mining and Automotive industry.Specialties: – Requirements Gathering, Engineering and Management,
– Gap Analysis and Solution Design
– Microsoft Dynamics CRM, Salesforce CRM,
– Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, OneNote) Microsoft Project, Visio, SharePoint,
– Business and Systems Analysis, Data/Process modeling, UML, Sybase PowerDesigner, Project Management, Enterprise Architecture
– Strategic Planning, Marketing & Sales Planning, IT Strategic Planning, Management Consulting,
experience
  • MIS Business Analyst – ANZ – April 2013 – Present
  • Business Analyst / CRM Functional Consultant – Oakton – July 2012 – Present (1 year 9 months)
  • CRM Functional Consultant – Microsoft – December 2012 – April 2013
  • Business Analyst & CRM Consultant – Axem Pty. Ltd. – May 2012 – July 2012
  • CRM Functional Consultant/Business Analyst – GNCo – December 2010 – January 2012
  • Business/System Analyst – Industrial Management Institute (IMI) – January 2004 – December 2010
  • Quality Assurance and Production Expert – IPCO – August 1999 – December 2003

certification

  • Cloud Computing Basics Skillsoft (February 2014 – Present)
  • Introducing Cloud Computing Skillsoft (March 2014 – Present)
  • Administration Essentials for New Admins salesforce.com (November 2012 – Present)
  • Project Management Foundation Project Management Institute, (November 2008 – Present)
  • Business Process Management AIIM International, (October 2008 – Present)
  • ITIL – Foundation Certificate in IT Service Management EXIN, (January 2008 – Present)
  • CoBIT Foundation Program ISACA, (July 2008 – Present)
  • ECM Project & Program Management AIIM International, (September 2007 – Present)
  • Implementation-Getting Started with BPM/WF AIIM International, (October 2008 – Present)
  • ISO/TS 16949:2002 Internal Auditor Training Course
  • IMQ – Istituto Italiano del Marchio di Qualità, (October 2003 – Present)
  • ISO 9001-2000 Essentials & Documentation Procedure QMI, Canada, (May 2001 – Present)
  • Managing Users and Troubleshooting Login salesforce.com (November 2012 – Present)
  • Launch Your Own Customer Portal salesforce.com (November 2012 – Present)
  • Building Your Sales Pipeline salesforce.com (November 2012 – Present)
  • Leveraging Data with Reports salesforce.com (November 2012 – Present)
  • Automating Your Service Cloud salesforce.com (November 2012 – Present)
  • Managing Data for Administrators salesforce.com (November 2012 – Present)
  • Summarize Your Data with Highlights, Charts, and Dashboards salesforce.com (November 2012 – Present)

pubs

Business Analysis / Requirements Analysis / Visio / SharePoint / MS Project / CRM / Microsoft CRM / Management Consulting / Project Planning / Enterprise Architecture / UML  / Business Strategy / Systems Analysis  / Microsoft Office  / ITIL  / Quality Assurance  / Strategic Planning  / Business Process  / Microsoft Excel  / Data Modeling  / BPMN  / Knowledge Management  / BABOK  / SDLC  / IT Strategy  / SQL  / Microsoft Dynamics  / Process Modeling  / Outlook  / New Business Development  / Mind Mapping  / HTML  / Campaign Management  / PowerDesigner  / Sales Presentations  / Enterprise Content Management  / Email Marketing  / IDEF  / DFD  / Salesforce.com Administration  / CRM software  / Excel  / ERD  / Gantt  / Planning  / Software Sales  / Mission Development  / KPI  / zoho crm  / Cloud Computing

education

  • Allameh Tabatabai University EMBA, Strategic Planning (2008 – 2010)
  • Industrial Management Institute (IMI) MBA, Management Consulting (2004 – 2005)
  • Isfahan University of Technology BSc, Industrial Engineering, (1997 – 2002)

awards

  • Paper awarded – Strategic Alignement Model for IT and Business, IT and Industry Conference (ITIC), 2010
  • Speaker awarded – CRM Best Practices, CRMTehran, 2009
  • Project awarded — “Project Knowledge Portal” of ESCO, Ministry of Industries and Mines (IMIDRO),2008

 

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